Job Description
Job Requirements Serves as a senior strategic leader and clinical informatics expert, collaborating with operational and clinical leaders, frontline providers, and IT teams to design, optimize, and implement clinical and business information systems. Provides high-level oversight on complex informatics initiatives, mentors other informaticists, and drives innovation and process improvements that enhance patient safety, quality of care, and operational efficiency. Work is performed under limited supervision. Direct report to the Manager, Clinical Informatics.
Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
• Lead multidisciplinary teams to assess, design, recommend, and improve clinical and business workflows.
• Champion innovation in care delivery by integrating technology and process improvements.
• Lead initiatives focused on efficiency and effectiveness of key operations from patient access through the revenue cycle process.
• Oversee the planning, testing, deployment, and optimization of clinical and business systems.
• Provide expert guidance on system configuration, enhancements, and release management.
• Lead support operations during go-lives and stabilization phases, ensuring minimal disruption and maximum user adoption.
• Serve as a mentor to Clinical Informaticists and facilitate Super User development programs.
• Lead the creation and delivery of scalable education and training materials to ensure optimal system use.
• Build and sustain communities of practice that support knowledge sharing and continuous learning.
• Interpret clinical, operational, and financial data to guide strategic decisions.
JOB DESCRIPTION • Collaborate with stakeholders to define and track key performance indicators (KPIs) related to informatics initiatives.
• Use data-driven insights to support quality improvement, clinical decision-making, and regulatory compliance efforts.
• Act as a change agent and organizational influencer to drive adoption of informatics solutions.
• Proactively identify and address barriers to change through structured change management approaches.
• Build and maintain strong partnerships with leaders across departments to align informatics goals with system-wide priorities.
• Contribute to the design, optimization, training, and support of electronic health records (EHR) and related applications, enabling data-driven decision-making, seamless care delivery, and the successful integration of health IT solutions throughout inpatient and outpatient settings, while advocating for equitable design and implementation by identifying and addressing potential biases in data and workflows.
• Collaborate with research teams to support clinical trials, data sharing, and integration of research workflows into EHR systems.
• Stay current on industry trends, regulatory developments, and new informatics technologies.
• Evaluate emerging solutions and recommend innovative tools that enhance care delivery and data utilization.
• Represent UMMS in external informatics communities, forums, and benchmarking initiatives.
• Perform other duties as assigned.
Work Experience Education & Experience - Required • Bachelor's degree in Nursing, Health Informatics, Allied Health, Information Technology, or related field, or the equivalent combination of education, training, and experience.
• Minimum 3 years of progressive experience in clinical practice, healthcare operations, or clinical informatics.
• Minimum 2 years of leadership experience overseeing large-scale, enterprise-wide, or cross-functional informatics or IT initiatives.
• Experience with Electronic Health Record (EHR) systems, preferably Epic, including implementation, optimization, or upgrade projects.
• Current clinical licensure in the State of Maryland (or Compact-eligible), if applicable.
• Epic certification or commitment to achieve and maintain certification within a defined time frame.
Education & Experience - Preferred • Master's degree in Nursing, Health Informatics, Allied Health, Information Technology, or related field.
• Certification in Project Management Professional (PMP), Informatics, and/or Performance Improvement (e.g., Lean Six Sigma, or similar).
Knowledge, Skills, & Abilities • Proven ability to analyze, evaluate, and summarize large clinical data sets into actionable insights.
• Advanced knowledge and understanding of clinical workflows across the care continuum (e.g., ambulatory, inpatient, ancillary).
• Ability to evaluate and resolve complex clinical and technical issues.
• Advanced skill analyzing, interpreting, and presenting data to drive evidence-based decision-making and process improvement.
• Demonstrated ability to work in agile, ambiguous situations and create structure to drive results.
• Ability to analyze, compare, contrast, and validate work with keen attention to detail.
• Adaptable and agile in fast-paced, dynamic healthcare environments with competing priorities.
• Proficient in change management methodologies and ability to foster organizational readiness.
• Strong customer service orientation, with experience engaging stakeholders across multiple organizational levels.
• Advanced analytical, critical thinking, planning, organizational, and problem-solving skills.
• Advanced skill using innovative thinking to solve problems and facilitate the decision-making process.
• Advanced skill developing and maintaining collaborative working relationships with all levels of leadership and staff.
• Advanced skill to influence, negotiate, and persuade to reach agreeable exchange and positive outcomes.
• Advanced skill managing multiple initiatives and meeting changing requirements and priorities to accomplish objectives.
• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely at all levels within the organization.
• Exhibit high self-motivation and ability to work and plan independently as well as in a team environment.
• Advanced skill in the use of Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
• Advanced verbal, written, and interpersonal communication skills
Benefits All your information will be kept confidential according to EEO guidelines.
Compensation:
- Pay Range: $47.00 - $70.54
- Other Compensation (if applicable):
- Review the 2025-2026 UMMS Benefits Guide
Job Tags
Work experience placement, Work at office