Live Chat Agent Job at Kensoft, Detroit, MI

  • Kensoft
  • Detroit, MI

Job Description

Description

We are looking for a friendly, reliable, and customer-focused Live Chat Agent to join our remote team. This is an excellent entry-level opportunity for individuals who enjoy helping others, communicating online, and providing excellent customer service.

No prior experience is required. Training and guidance will be provided to help you succeed in the role.

Requirements/Responsibilities

Key Responsibilities
Respond to customer inquiries through live chat in a professional and timely manner.
Provide accurate information and helpful solutions to customer questions.
Assist customers with basic issues, requests, and account-related inquiries.
Maintain a positive and professional tone in every interaction.
Document customer conversations and relevant information when required.
Escalate complex issues to the appropriate team when necessary.
Follow company policies, procedures, and customer service standards.
Requirements
Excellent written communication and typing skills.
Strong attention to detail.
Friendly, professional, and customer-oriented attitude.
Ability to work independently in a remote environment.
Reliable internet connection and a suitable workspace.
Basic computer skills and comfort using online communication tools.
Previous customer service experience is a plus, but not required.
Benefits & Perks
100% Remote Work
Flexible scheduling options
Part-time and full-time opportunities
Entry-level position with training provided
Competitive compensation
Professional development opportunities
Supportive and collaborative team environment
Opportunity for career growth and advancement

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Tags

Full time, Part time, Remote work, Flexible hours

Similar Jobs

SolutionCX, LLC

Remote Technical SEO & Website Optimization Specialist Job at SolutionCX, LLC

A leading digital solutions company is seeking a Technical SEO Specialist to drive organic growth through optimal website performance. The candidate will manage SEO strategies while collaborating with the marketing team to enhance online visibility. Requirements include... 

Bear Valley Mountain Resort LLC

Experienced Snowcat Operator - Winter 26-27 Job at Bear Valley Mountain Resort LLC

 ...Job Description Job Description Job Summary Bear Valley Mountain Resort is seeking Snowcat Operators for this winter season. As a snowcat operator (groomer), you will have one of the most important jobs on the mountain. You will be responsible for the safe and efficient... 

Delan Associates, Inc

Sr. Tax Transformation Consultant Job at Delan Associates, Inc

 ...Location : Wilmington DE Position : Sr. Tax Transformation Consultant Job Description : We are seeking a Senior Tax Transformation Consultant/Analyst with a blend of tax technical, tax technology, data validation, testing, and project implementation experience... 

HealthRIGHT 360

Registered Nurse (RN) Health and Wellness - On Call Job at HealthRIGHT 360

 ...Registered Nurse (On-Call RN) HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing...  ...recovery and are prepared to work independently on the Health & Wellness goals they define for themselves. The On-call Registered Nurse... 

TradeJobsWorkforce

Amazon Fulfillment Associate Job at TradeJobsWorkforce

 ...Join our growing team as a Amazon Fulfillment Associate to perform daily responsibilities with dedication. Ensure compliance with company and safety standards. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible schedules, hands...