Job Description
Job Title: Central Dispatcher
Department: Planning
Reports To: Sr. Director, Planning / Dispatch Supervisor
Role Summary
Organize and execute an effective and profitable operation including efficient scheduling of labor.
Role Accountabilities and Responsibilities
· Maintain Communication with Drivers throughout the day; 24 Hour Availability On Call
· Assist with Confirming Pack / Load / Delivery Dates with Coordination & Planning
· Review Assigned Shipments with Driver’s on a Daily Basis
· Order Packing Material with Service Centers or Vendor thru a Purchase Order Program
· Confirm that CBC (Certified Background Check) Labor is Obtained and Documented by Assistant
· Enter Metric Scores in Secure Budd Net
· Submit Comdata Requests for Funds for Company Drivers; Labor, Motels, Fuel & Other Expenses
· Complete Job Order Tracking Sheet & Estimate for O/O’s for ICA Review and Cash Advance Loads
· Assist Drivers in Problem Solving; Coordinate with Inter-Departmental Staff (Coordinators & Planning)
· Update Move Line Notes accordingly
· Schedule Parking Permits and Approvals thru Coordination
· Reserve Shuttle, One Way Truck & Tractor Rentals (Penske, Budget & Ryder)
· Updated Coordination & Planning for Additional Authorizations(Packing & Weight Overages)
· Interface with General Managers & Warehouse Staff
· Schedule Shipments into and out of storage with Warehouse Managers & Agents
· Assist Fleet to insure Driver’s Logs, Driver’s License & Driver’s Medical Cards are current
· Manage Driver Time Off Requests
· Update Docuware with Driver Provided Pictures, Tare, Gross Weights and Shuttle Documentation
· Other tasks as assigned by the Senior Director of Planning
Qualifications and Experience
· Experience: 2-4 years’ experience in moving industry dispatch
· Education: Bachelor’s Degree preferred
· Computer Skills: Strong working knowledge of MS Office (Excel, Access, Word), Database Management.
Other: Excellent communication skills, self-motivated and extremely detail
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