Job Description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Armed Physical Security Officer provides access control and protection for ERCOT against unauthorized intrusion or acts of sabotage. Responsible for a variety of customer service and security related duties that include providing information and assistance to visitors, employees, and staff; patrolling areas to detect security, safety and/or fire hazards; securing buildings; monitoring and controlling access to buildings and parking lots; information security; reporting incidents through detailed documentation; responding to calls for service; and assisting local authorities during emergencies.

JOB DUTIES

• Demonstrates proficiency and knowledge in an administrative or technical area. Applies acquired job skills and ERCOT policies and procedures to complete assigned tasks and expand skills.
• Works on assignments that are usually within an area of expertise that are semi-routine in nature. Applies knowledge and understanding to resolve most problems and issues but recognizes the need for occasional deviation from accepted practice.
• Normally follows established procedures on routine work and requires instructions on new and/or complex assignments.
• May provide informal guidance to lower level colleagues.

ADDITIONAL JOB DUTIES

• As a state licensed Level III commissioned security officer, will be required to carry an ERCOT issued firearm at all times while on duty
• Control access of personnel, materials and vehicles
• Process security access of visitors
• Operate radios, telephones and computer equipment
• Monitor alarm system and CCTV equipment
• Perform security patrols and observe any and all activity at assigned post
• Provide first responder services as needed
• Report equipment malfunctions that could have adverse impact to security, safety or operations
• Deter criminal activity, misconduct and safety violations
• Interact with ERCOT employees, contractors and visitors at ERCOT facilities with courtesy and professionalism
• Be available to provide security services at other ERCOT locations as needed
• Compose reports for record of events and/or incidents
• Perform other duties as assigned

REQUIRED EXPERIENCE

• Requires minimum 2 years’ experience in a physical security, law enforcement, corrections, military capacity, or customer service in excess of degree requirements
• If applicable, provide DD214 discharge document with discharge status indicated
• Pass a physical abilities test in accordance with the Security Training and Qualification Guidelines
• Pass State-required training or other qualifications for licensing
• Must be able to pass periodic physical fitness tests demonstrating the ability to meet heavy physical demands such as patrolling, performing emergency response/rescue functions, and apprehending/detaining violators
• Must possess a current level III commissioned security officer license or complete and pass all requirements outlined in Texas Administrative Code 35.81 to acquire and maintain a Level III commissioned security officer license within 30 days of hire.

PREFERRED EXPERIENCE

• Minimum 2 years TXDPS Level III security experience operating under the ERCOT Security Training and Qualification Plan (Preferred).

EDUCATION

• High School Diploma or GED (Required)
• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

CERTIFICATION

• TDPS Private Security Level III (Preferred)

Physical Location of the Job: Taylor, TX

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-MH1, #LI-Onsite

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

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